Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-04T07:06:50+00:00

    I noticed it in january and it sorted itself out at the end of March. Fortunatley I have Cloudmounter from before Onedrive offering this, so I could use that unitl it got sorted.

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  2. Anonymous
    2025-04-04T06:48:45+00:00

    For me it's been two months, and still waiting.

    Edit:

    I think my account has just been converted.

    I no longer have the Search at the bottom of the Options screen

    Using Developer Tools (F12) I can see that I am now using the V2 api

    I have also noticed that there is now an "Attachments" folder which is being flagged as new, I can't remember if it was present before.

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  3. Anonymous
    2025-04-04T03:46:00+00:00

    Thanks, I didn't know about this v1/v2 thing, and don't worry, mine is Portuguese as well.
    I checked using your print, mine is v2, the other account also is v2, (at least accordingly with your instructions), but it's been a few days I cannot even share the shortcut anymore, things seem to be getting worse...

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  4. Anonymous
    2025-04-04T03:44:17+00:00

    for me it's been months

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