Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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3,079 additional answers

Anonymous

2025-04-04T00:41:39+00:00

The first account migrated was the main one; this happened a month ago. It turned the folders into shortcuts on the other four. In the meantime, two others were migrated. Now only one remains. In summary, everything happened within a month.
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Anonymous

2025-04-04T00:14:39+00:00

One way to check if your account is on version 1 or 2, as mentioned here in several replies, is the presence or absence of the search option.

In summary: there is an incompatibility between accounts in V1 and V2, from what I understand so far and could also confirm through my own experience.

I apologize for posting a screenshot of my OneDrive in Portuguese.

Hi Rudranath,

Out of curiosity, how long did it take from when you noticed the problem until your account upgraded? I understand that it may not be the same for everyone, but I want to know what to expect.
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Anonymous

2025-04-03T22:00:41+00:00

Good news. My third account has been migrated to v2. However, it had 600GB of data shared with an account still in v1. The result: 600GB of data deleted locally, folders turned into shortcuts, and now I have to download the same 600GB and then upload it to the main account. I'm currently downloading at 500Kbps on a 750Mbps fiber optic connection."

Hi, would you mind elaborating, because I didn't get the good news, I don't know what is this V2 you're referring to. For what I understood, you are going to download everything from another account to your OneDrive folder, this will result in both accounts being merged, but the point here is to have the main account separated from the shared ones, while still being able to access all the shared folders from the main account.
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Anonymous

2025-04-03T21:16:01+00:00

I am going to take Microsoft's advice:

Concerning OneDrive.

Recognize and avoid tech support scams

Tech support scams are an industry-wide issue where scammers post fake phone numbers to trick you into paying for unnecessary technical support services
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