Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-20T01:38:26+00:00

    Is there a way to force an update to one drive on an account?

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  2. Anonymous
    2025-03-20T01:20:14+00:00

    I don't believe this is a bug, but that Microsoft did this intentionally to remove this feature. I lost all my shares and lost two days of work trying to fix this. This has been happening since June 2024, but it only happened to me this week. I have a 3-year subscription because I bought it trusting the service and adopted One Drive as the default for my use, and now this happens.

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  4. Anonymous
    2025-03-19T19:44:22+00:00

    Has anyone find a solution to this issue? A workaround? I can't believe somone as huge as Microsoft hasn't been able to solve this in over 9 months, it can only mean they are not really interested in solving it anytime soon.

    Hi,

    there's no straight solution, you are supposed to wait for Microsoft to solve it when possible.

    Workaround is to make use of an alternative service such as iCloud (as I did).

    Kind regards,

    /alex

    A workarround is Mountain Duck, but it cost you one time 39$.

    Or really to avoid any Microsoft products that get more expensive due to the AI feature that no private user needs.
    Microsoft, please fix your basics!

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