Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-19T16:42:05+00:00

    Has anyone find a solution to this issue? A workaround? I can't believe somone as huge as Microsoft hasn't been able to solve this in over 9 months, it can only mean they are not really interested in solving it anytime soon.

    Hi,

     there's no straight solution, you are supposed to wait for Microsoft to solve it when possible.

    Workaround is to make use of an alternative service such as iCloud (as I did).

    Kind regards,

    /alex

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  2. Anonymous
    2025-03-19T16:19:26+00:00

    After about two weeks (problem started in may 05, 2025), finally the folders returned to work normally for me today (may 19, 2025)

    Back to the future!
    Today is march 19, 2025 ;-)

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  3. Anonymous
    2025-03-19T16:10:00+00:00

    After nine months of the issue, I suppose it is safe to assume that Microsoft won't solve it anytime soon.

    A strange thing happens to me, I have an iMac with boothcamp, so I have both MAC and Windows installed in the same computer. OneDrive works perfectly on MAC but it doesn't work on Windows.

    I was migrating my company's storage from Google Drive to OneDrive, and unfortunately didn't find the problem until I have finished migrating all the files and creating all the accounts.

    Has anyone find a solution to this issue? A workaround? I can't believe somone as huge as Microsoft hasn't been able to solve this in over 9 months, it can only mean they are not really interested in solving it anytime soon.

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  4. Anonymous
    2025-03-19T14:56:00+00:00

    Hi! Could i please ask about how much storage were you using in GB?

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