Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-20T13:40:42+00:00

    This is a nightmare.

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  2. Anonymous
    2025-03-20T12:53:28+00:00

    First question, does anyone know what "migrated means in this context?

    Second question, is this not a problem on OneDrive for Business? (Can I fix my problem by paying for a business account?)

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  3. Anonymous
    2025-03-20T11:03:59+00:00

    this happened to me with the recently, all fine working and at once OneDrive all is turned in to a link not a folder as this was before. the PC OneDrive version has this issue..
    On the smartphone all is working a before.

    Windows 11 Pro for Workstations
    OS build 22635.3737all patched up until today

    The problem is in the private account version of OneDrive.

    I do have Business OneDrive and Private OneDrive activated.

    even unlink pc and relink does not solve the problem. S

    this link 'feature' that happened out of the blue.
    Is very frustrating and needs to be solved since I have seen this happen at other machines in the officed too

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  4. Anonymous
    2025-03-20T02:10:10+00:00

    Some people have waited days and the issue has been resolved. I have waited 8 months with no resolution. I get the feeling having this issue resolve automatically is about as likely as wining the national lottery. Guess I will keep paying my subscription and hope I get what I paid for eventually...

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