Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-13T14:12:11+00:00

    Hi,

    What do you mean ? The links open in File Explorer or FOLDERS appear (open) in File Explorer ? This is a big difference

    Best regards - Jacek

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  2. Anonymous
    2025-03-13T14:07:07+00:00

    After three weeks of suffering with the OneDrive shared folder shortcut problem, today I decided to confront OneDrive's arrogance. I opted to install Google Drive, uploaded the folder with the documents I wanted to share with more coworkers to an account, installed Google Drive on the computers, and created a link from the Google Drive folder to the OneDrive folder using the "mklist" command in cmd, so they sync. In my case, I prefer a hybrid scenario because there are other folders in OneDrive that are shared, but not all of them. And if OneDrive were to fix its unfortunate problem tomorrow, then I could return, but not before advising everyone against trusting Microsoft.

    Good luck to everyone.

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  4. Anonymous
    2025-03-13T13:40:58+00:00

    That's really annoying...so this issue is ongoing from June 10 2024? This came up a week ago when share folders became links...I was upset with constant changes to outlook and now this...

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