Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-11T17:36:54+00:00

    They seem to be officially aware of the problem!

    https://support.microsoft.com/en-us/office/fixes-or-workarounds-for-recent-issues-in-onedrive-36110213-f3f6-490d-8cb7-3833539def0b

    Interesting they never came around here to let us know.

    Can't move files around using their bandwidth / via web between accounts on different sides of the "wall" either. Throttling is still bad, very difficult to move data across accounts by having to download and reupload instead of letting them handle it between their own servers, they also use twice as much bandwidth... 🤪

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-03-11T16:43:45+00:00

    Hai recuperato le tue cartelle dopo un aggiornamento o senza scaricare aggiornamenti?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-03-11T15:25:13+00:00

    I think there are quite a few strange things happening at the moment regarding this. In my case, with the Family subscription, I had five shared folders. Last June, four of them reverted to urls, one remained as a folder on Windows Explorer. Then, last week, the four urls disappeared, meaning I had to go on to the webpage to access the details, and the one remaining folder became an url. Yesterday, the four 'deleted' urls suddenly came back as Windows Explorer folders. So my situation has changed in a week from one shared folder and four urls to one url and four shared folders. Clearly, some attempts are being made to correct matters, but it is quite bizarre how it is happening.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-03-11T14:48:43+00:00

    Another weird occurrence is that OneDrive shared folder is opening fine on my Mac, but on my PC it sends me to the URL......

    Was this answer helpful?

    0 comments