Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-11T14:44:08+00:00

    Are you using the business version of Office 365?

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  2. Anonymous
    2025-03-11T14:35:52+00:00

    Dear Sophie,

    I'm really concerned about this issue.

    I just realized it after upgrading to the latest Office app versions, and now access to shared folders with my OneDrive account appears with the .URL extension, making everything a mess in my office.

    I've tried multiple troubleshooting steps—clearing caches, reinstalling, terminating processes, etc.—but nothing has resolved it. The only clear factor is that this started happening right after the upgrade.

    What options do we have?

    System details:

    • macOS Ventura 13.7.2
    • OneDrive 25.020.0202.0001

    Looking forward to your guidance.

    Best,

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  3. Anonymous
    2025-03-11T14:17:14+00:00

    Hi,

    I have the same problem. I'm sharing a folder with my "family" group and, since one week, everyone see a .url link on the OneDrive app on desktop and no more the folder.

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  4. Anonymous
    2025-03-11T14:06:32+00:00

    Is there an ETA for this issue as it has been over 6 months now? I am seeing it become an increasing issue as some folders were fine and now, they are not. How can I get this resolved as I have seen others mention that theirs was fixed but not all.

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