Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-11T13:37:33+00:00

    Are you sure that both accounts are the new accounts? The account that created the share and the account that connected to the share?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-03-11T13:23:01+00:00

    Hi,

    Yesterday, I tried to access my OneDrive desktop app, and suddenly the shared folders became links to the web version of OneDrive instead of being available locally. I have been working this way for the past three years, and without any change on my part, they turned into links.

    I have tried to remove the app and disconnect it a few times, but nothing helps. I couldn't find any guide or solution to my issue. This situation is preventing me from working efficiently.

    Could you please assist me in resolving this issue?

    Thank you,
    Nadav.

    I am facing the exact same issue with my One Drive as well. My Shared Folder from One Drive is now just a shortcut link on my File Explorer since 3 weeks now. And i have been reporting the issue and mailing Microsoft since then but no response other than a standard reply format of we are working on it.

    I have been using One Drive since 7/8 years now, and have tried all the solutions mentioned in this Community, deleted the app, reinstalled, unshared on one drive, re shared it, but still same issues. Instead it has now made different folders with device name ahead of the folders and those aren't even the shared folders any more.

    I'm also desperately waiting for solution from Microsoft at the earliest.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-03-11T13:18:00+00:00

    Time to move to google drive desktop APP. Any pro-con on google drive?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-03-11T12:57:37+00:00

    Hi. It didn't worked for me. 😔

    Was this answer helpful?

    0 comments