Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-11T12:56:16+00:00

    I've been using OneDrive for 3 years and I was very satisfied, but this problem has started to bother me a lot. I opened a new Hotmail account, installed it on a new computer, shared files to this account, but it still came as a URL instead of a folder. There is absolutely no solution. Microsoft can't solve it either. I'm really fed up.

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  2. Anonymous
    2025-03-11T12:49:12+00:00

    Depuis hier tout est revenu sur mes 2 Mac ! J'ai mes dossiers....pour info J'avais.envoyé 4 fois l'erreur au support .... Bonne chance à vous

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  3. Anonymous
    2025-03-11T12:17:44+00:00

    In my case the old account is the primary account and all the others were newer accounts. What I did as a workaround and to get an upgraded account is the following:

    1. Moved the share from the primary account to one the newer accounts.
    2. Created a new email address.
    3. Created a new Microsoft Account with this address.
    4. Shared the office subscription with the new user.
    5. Shared from the new share with the new user I just created.
    6. Added the share to MyFiles in the new account.
    7. Changed login on OneDrive client app for affected computer.

    Hopefully one day the primary account will be upgraded and I can go back to using it...

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  4. Anonymous
    2025-03-11T12:10:41+00:00

    Is everyone using Microsoft domains such as @outlook.com , @live.com who faces your issue?

    Because my issue resolved by creating new account with Microsoft domain. Before i was using Gmail.

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