Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-06T17:54:04+00:00

    It's not as I think it uses sharepoint rather than whatever system onedrive uses. Have tried this with my works account and its fine with new or old shares.

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  2. Anonymous
    2025-03-06T16:52:38+00:00

    Does anyone know if 365 apps for business is suffering the same issues as the family version of Onedrive?

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  3. Anonymous
    2025-03-06T16:44:46+00:00

    Honestly, the only way I was able to get OneDrive to work again was to use a completely different email and have someone else share all the folders with my new email and it all synced up. Sad that I had to do that, but it was honestly the only thing that worked for me.

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  4. Anonymous
    2025-03-06T16:09:09+00:00

    This fashon to close the ticket is not ITIL complian: it's the requestor the one who close, NOT THE AGENT! they always make this, counting on the fact you cannot find the same operator twice and that there is not an evaluation measurement of their competence. It's enough they answer, without giving solution :-((((((

    WORST SERVICE

    I want to ask for a refund too

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