Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-06T18:30:52+00:00

    I am now getting a new "User migrated error" flashing on an off when attempting to access a freshly shared (old to new version) folder online as well as the previous link error so I can't access the folder through either explorer or online.

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  2. Anonymous
    2025-03-06T18:29:44+00:00

    Would like to say I can confirm this -- however I just went and checked the 3 computers I am having the issue with and all 3 are on the exact same version (25.020.0202.0001) and the problem exists with our accounts -- Shared folders do not work. They all show up as "Links" that result in the browser being launched. Interestingly, if you go into manage folders that are synced, it no longer shows the shared folders (it used to in previous versions).

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  3. Anonymous
    2025-03-06T18:12:58+00:00

    I **** hate you Microsoft!! and all the useless member of the support team

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  4. Anonymous
    2025-03-06T18:11:36+00:00

    The fix is that your OneDrive accounts are all using the same "version", or the account that shares is using the new version - they must have been updated by Microsoft.

    From my testing:

    1. Folder sharing between same versions - WORKS

    2. Folder sharing from new version to old version - WORKS3. Folder sharing from old version to new version - DOESN'T WORK

    You can see if you are using the "new" account if "Search" is missing from OneDrive options - give it a try!

    How do I check whether it is a new or an old version?

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