Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-04T13:59:52+00:00

    Adding another "Same problem for me" post to this thread with the hope that many others will do the same, and continue to do so, until MS gets this issue sorted.

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  2. Anonymous
    2025-03-04T13:45:18+00:00

    I just tried and still not working

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  3. Anonymous
    2025-03-04T13:29:28+00:00

    What happens is that your shared folder "SharedFolder" has a local copy and a cloud copy.

    OneDrive has marked the folder as an Internet shortcut, so the local folder is, from OneDrive perspective, a new folder.

    OneDrive has created a shortcut to "SharedFolder" and renamed the local folder to "SaredFolder_yourpcname". As a result, OneDrive will be trying to upload that entire new folder to the cloud, which can take up a lot of space if you had files downloaded to that folder instead of download on demand.

    You can access the files through the browser and even download a local copy of all of them if you need to.

    My recommendation, since it looks like this will be fixed... or not... is to use RaiDrive. You can connect it to OneDrive and choose to sync the shared folders only on the drive letter you want. It works fine, I've checked it. You'll be able to access your OneDrive files as usual and the shared folders on that drive letter.

    In exchange, you will lose the version history in your Microsoft Office files and the real-time backup, just as if you were using a local file or a normal network drive... but you will be able to access the files.

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  4. Anonymous
    2025-03-04T13:25:14+00:00

    Yep onedrive **** sucks this problem just started for me today and now I can't access files shared between one family account. **** ridiculous software, pushing updates which break fundamental, basic functions of a cloud file system.

    microsoft fix this

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