Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-03T10:31:24+00:00

    2 weeks ago, one of my colleagues encountered this problem. We recreated a new account to be a workaround.

    But today, this ridiculously long-lasting bug heated half of my 6-person group, including the 2-week-old account.

    That's why I instantly decided to quit this platform, especially due to the inaccessibility of OneDrive online web service in China.

    For anyone who's interested in the alternative, Nutstore could be the only option for Chinese users.

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  2. Anonymous
    2025-03-03T10:16:49+00:00

    My laptop and my wife's laptop started to have this same problem today, i.e. 6 days after the bug was reported. Hope Microsoft will fix this soon. In the meantime... Dropbox rules.

    Almost 9 months later, it is unbelievable that the problem has not been fixed by MSFT. Since last June, I have been using Dropbox as my main cloud provider, in particular for all shared folders. Nowadays, I only use OneDrive to automatically backup "non shared" configuration files.

    To add insult to injury, although I reckon this is a separate topic, MSFT is now moving Skype to MS Teams. While this is not a big deal per se, the upcoming removal of Skype numbers is a real nuisance.

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  3. Anonymous
    2025-03-03T09:55:58+00:00

    Most likely, there will be no solution. This was done specifically to reduce traffic between the cloud and users. Imagine how many files are synchronized and sent in both directions. If the number of users does not decrease significantly, and for the company the transmission traffic drops by at least half, then everything will be left as is.

    Then why are Microsoft saying it will be resolved?

    They have been saying they will fix it for over a year. Their credibility is low.

    Additionally, they didn't roll it back, so they clearly don't care much about the affected users.

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  4. Anonymous
    2025-03-03T09:55:06+00:00

    You can try to use Mountain Duck - It is an application that allows you to map your Cloud storage as network drives. It also has the option for keep all your files offline, both your own and shared files.

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