Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-01T06:31:02+00:00

    Thank you. I am desperate (like everyone else) to have this fixed. MS should be ashamed of this issue. If Google and other cloud storage solutions can do it, it must be embarrassing to them..hopefully anyway.

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  2. Anonymous
    2025-03-01T06:01:47+00:00

    Day 551 still there's no solution to this problem! What am i even paying for if the issues which are addressed are no where in process to be resolved.

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  3. Anonymous
    2025-03-01T06:01:01+00:00

    Same problem here since a couple of days - with a completely irrational behavior.

    One Drive for business currently still works fine, but one Drive private (both on PC and Mac) have the issue, while one Drive for iOS is still fine.

    A first shared folder turned into a URL three days ago, a second share two days later ...

    Cloud sync on synology was also broken, but at least temporarily could be set up again ...

    Without any indication on root cause and timely for a fix I also started moving to an alternative cloud service

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  4. Anonymous
    2025-03-01T05:06:37+00:00

    For 4 years I've been using powershell to store a file in a shared folder, and read it out on a different machine - Just today it changed to a URL and there's no way to get it back - basically makes OneCloud useless for any kind of sharing that doesn't involve a person in the middle. Nice job, Microsoft.

    "We are sorry" should be your epitaph.

    Guess we'll use google drive or drop box now.

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