Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-28T20:42:59+00:00

    Thank you, PabloHalpern, this mitigates at least one of the problems!

    But nonetheless, I'm fed up! We are a small business, just 10 computers, really nothing special, and last year alone I had to get service technicians out 8 times after Windows or Office updates to fix the problems (BSODs, Bluetooth dead, OneDrive problems, and more), which cost us $11,700 - not counting the cost of my employees who couldn't work due to the problems! That's another five times as much!

    Who is paying me for this? Nobody, of course.
    Enough, we'll change everything now, it'll cost an investment once, but then we'll be rid of this ****! It's getting worse and worse and instead of solving problems, we get the completely useless Copilot with exactly zero added value for my business! Simply ridiculous!

    In my previous company we had Mac's and everything on Google Business Suite - it just worked and did what it was supposed to do. Day after day, without exception. That's where we're going back to.

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  2. Anonymous
    2025-02-28T20:07:25+00:00

    Happened to me today. Shared folders turned into web links and cannot by synced locally. Please fix!

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  3. Anonymous
    2025-02-28T19:20:11+00:00

    same here.. Yesterday was Ok, today a mess.

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  4. Anonymous
    2025-02-28T18:40:34+00:00

    I have had this issue with one shared folder for 7+ months.

    Yesterday it happened to another shared folder.

    Today, two more were added to the list.

    It appears the problem is worsening rapidly vs being fixed. And the response from Microsoft has been the same since the problem first occurred.

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