Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

3,079 additional answers

Sort by: Most helpful
  1. Anonymous
    2025-02-26T21:13:09+00:00

    That is not acceptable if true as it would severely inhibit users who are self-employed but need to work with others or really any small business that cannot afford to purchase the upgrades. Many many small businesses rely on using personal resources, their homes, their own cars, their own internet...Microsoft should not be deterring small business by out pricing them from using common computer software.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-26T21:07:06+00:00

    Bummer. I was hoping this would work for me. I'm using a MAC. Mine said there was a result connecting to the server and contact system admin for more info. Any suggestions?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-02-26T21:02:08+00:00

    The problem's been fixed for a year everybody received notifications in writing from Microsoft to the changes that business would not work with personal 365 OneDrive

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-02-26T20:52:28+00:00

    I tried this advice from a user on another platform and it worked. thanks to the user named below for the ideas:

    Here's a bit more info on what I did (Windows 11, 24H2):- As Krupička Lukáš described above, open a Microsoft app like Word or Excel, click on "open" and view the list of files recently opened. Find a file that is in the shared OneDrive folder you want to access. Right-click on the file and click on "Copy path to clipboard"- Open Windows Explorer (from the Start menu you can search for "File Explorer"), and navigate to your computer name. It should display you devices and drives, and any network locations you may have.- Click on "..." on the taskbar, and select "Map Network Drive"- In the "What network folder would you like to map?" window that comes up, click on "Connect to a Web site that you can use to store your documents and pictures." This will open a wizard that will help you create a shortcut to OneDrive. Click Next.- Click on "Choose a custom network location" and click Next.- In the "Specify the location of your website", paste (cntrl-v) the path that you copied in the first step above. (Mine started with https://d.docs.live.net/...)](https://d.docs.live.net/...%29 "d.docs.live.net")  You may have to trim items off the end of the path if you want the link to go to a higher level in the directory structure than the path you copied. Click Next. It may ask you to enter the credentials of the OneDrive account the folder was shared with, and it will ask you to provide a name for the shortcut.- When finished this should create a Network Location shortcut that you can see in Explorer under your computer. You can use it from Explorer or from within applications to browse to locate files.Compared to the way OneDrive used to work with shared folders, it's pretty sluggish. I assume this is because the folder isn't mirrored locally and synched back to the server. This probably also means it will be more fragile in terms on network connection issues, etc. But for me, at least this gives me a somewhat clumsy way to get running again.Thanks to [Krupička Lukáš for the idea!

    (if you cannot find a recent open file the original person that shared the folder can open a file from it then close it then view from recent files, right click and copy path to clip board. and now send link to all users that need to access the folder, trim back on the path as necessary.)

    Was this answer helpful?

    0 comments No comments