Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-26T10:57:21+00:00

    Hi, i believe its something with the OneDrive Web versions, not the OneDrive app versions.

    This issue is getting really bad - we are also getting the shared folders turned into shortcuts and the files being deleted, which is also very bad, because if there were new files that weren't synchronized to OneDrive, they got deleted!!

    I can't believe this is happening and there is no way to fix or remedy it!

    Also, Microsoft seems very quiet about this!!!!!

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  2. Anonymous
    2025-02-25T17:33:59+00:00

    Idem, nous allons migrer vers une autre solution... !

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  3. Anonymous
    2025-02-25T15:37:54+00:00

    Thanks, we have tried it, but sadly it does not work for us. We have the same issue and waiting for a solution from Microsoft. But since there is no solution for almost half a ear now, we are planning on moving to google drive :( It is sad, but we cannot work like this. 2 colleagues are already affected with this issue since yesterday...

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  4. Anonymous
    2025-02-25T05:36:17+00:00

    I have several computers including destop PC, Lenove Thinkbook and YogaDuet. All their onedrive sharefolders affected are now shortcuts. It is apparently an issue of Microsoft side.

    The issue reoccurred yesterday to several users, all of whom were Lenovo users with AMD CPUs. Is there any connection?

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