Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-25T02:27:04+00:00

    The issue reoccurred yesterday to several users, all of whom were Lenovo users with AMD CPUs. Is there any connection?

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  2. Anonymous
    2025-02-24T22:32:23+00:00

    The problem is here again. Shared folders in OneDrive have now somehow been set by Microsoft to be forced to be opened in browser mode only (and not in file explorer). This has a lot of catastrophic consequences here (because of backend software dependencies and a Windows PATH variable that does not understand browser paths). Ironically, the browser cannot display the folder content either as there appears to be some indefinite loop in the software which makes browser content flash between "This folder is empty" and "User migrated".

    Help!!!

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  3. Anonymous
    2025-02-24T20:57:45+00:00

    If it was fixed then it's back. I have 2 reports this week

    User1: I see a shortcot in the online view, this user was affected last year and as a fix I created a new account. I checked and the original account has been fixed so I reverted the user to the original account on their PC

    User2: The online view is actually working but onedrive on desktop is creating links. Creating a new account did not fix it. User is still having problems now. He can only use the web interface for now. Folders are listed as private.

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  4. Anonymous
    2025-02-24T18:01:18+00:00

    Everyone who is hit by this bug/issue please report it to Onedrive support.

    Without reporting it they will do nothing.

    More report, more pressure.

    Please say that you are not willing to pay for service does not work or is not trustworthy.

    Here are other threads with this: https://answers.microsoft.com/en-us/msoffice/forum/all/shared-folders-on-onedrive-are-appearing-as-a-link/581e271b-6c49-47e3-84fb-5fbd69cbceca

    Spam MS Support. They will say that they know about this issue, but keep pushing them.

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