How can I contact the Complaints Department?

I can’t find the proper way to submit a complaint to Microsoft. I have been a long time supporter of Microsoft Windows. I recall Windows 3.1 back in early 90’s. I’ve recently learned Microsoft is doing away with WSA and without a future of getting good apps from Android is something I’m not willing to accept. Microsoft chose Amazon for apps that I knew was a terrible choice. Microsoft must join with Google Play Store to have a path for a future with average Joe customers. Maybe Microsoft is going for business only path and if that is their plans then count me out. I will go with Linux and say goodbye to Microsoft Windows.

I contacted Microsoft too many time more than 10 callbacks promises and no one got back to me

I’m not happy and every month I’m paying

I would like to file a complaint against an indavidual that works for microsoft

I am trying to login into a charity account but the authenticator app is not providing a v edification code, in facts asks for a verification code. As a result i cannot login to the account, cannot login in to report the issue or get any assistance in any way.

I am able to change the password on the account as this uses the back up email address for verification but i cannot then log into the account because it again needs a code from the authentication app.

I am the admin for this account so have no-one in my organisation to turn to.

I have tried these avenues and have not had ANY success. The login details are not recognised. No account is associated with any of my email addresses, yet these charges came out three months in a row. I DON'T need to open a support ticket - which I have done so on my personal account but then was fobbed off because the charges were from the Business Microsoft 365. I want the COMPLAINTS or the LEGAL department because this is unacceptable.

I had a similar experience with MS around 2019 when they auto deducted money from my account for a new subscription year, whilst I had a non-rollover subscription. I was able to prove to my bank that I was the victim of a fraud and the bank refunded my money. MS refused, because I purchased the subscription through Amazon. Amazon and MS just played with me, kept blaming each other and leverged the separation of the two providers to refuse to refund my money. I had to change all my accounts details. I now have a rollover subscription unfortunately I have to have it for study. Good luck getting your money back.