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* Locked
Hi,
I cannot access my Microsoft 365 account anymore.
I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz email.
I would like to please help me recover my Microsoft account access, so that I can get back to using it.
Thank you for your support.
Kind regards
Umberto
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have cancelled all my Credit cards and got new ones and changed all my passwords but I still have to pay for games on my store account that I did not order, I am a 77 year old man never play games
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Karen Grass wrote:
I have been on your support 2 times. There has been no questions as to helping me recover my email account.....or re verify it.
Sorry but Microsoft Support will not send you a code or help you reset a password. They will refer you to the same articles and forms we post here.
Many people ask but...
Microsoft Support contacted via phone or chat won't be able to help you with this.
In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f
is the warning that
"Important:****To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."
Don
To Microsoft Office Business Team
My account *** Email address is removed for privacy *** was hacked in August 2023. I can't access my e-mail, and my Office Business Standard applications like Word, Access, Excel, and so on. My email to secure communication with Microsoft is *** Email address is removed for privacy ***. My account *** Email address is removed for privacy *** now is under hacked that do its administration. My phone number is <removed> I suggest using the phone number + <removed>
Sorry. You aren't communicating with any Microsoft Team here.
Here's the relevant article:
How to recover a hacked or compromised Microsoft account
Don
To Microsoft Office Business Team
My account *** Email address is removed for privacy *** was hacked in August 2023. I can't access my e-mail, and my Office Business Standard applications like Word, Access, Excel, and so on. My email to secure communication with Microsoft is *** Email address is removed for privacy ***. My account *** Email address is removed for privacy *** now is under hacked that do its administration. My phone number is <removed> I suggest using the phone number + <removed>
je ne recois plus aucun email de mon compte ******@live.ca
veillez mecrire a ******@gmail.com