I think my Microsoft account has been hacked

Reported
Anonymous
2023-07-26T08:29:11+00:00

* Locked

Hi,
I cannot access my Microsoft 365 account anymore.
I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz email.
I would like to please help me recover my Microsoft account access, so that I can get back to using it.
Thank you for your support.
Kind regards
Umberto

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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120 answers

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  1. Anonymous
    2023-11-01T03:26:21+00:00

    I have not been able to send or receive emails for several days. What do I do to fix this?

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  2. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-10-26T08:29:41+00:00

    Yeet Ching Wong wrote:

    My account keep getting hack too.

    Please update your security avoid keeping hack by hacker.

    Thank you.

    Microsoft can't make your account more secure. You can.

    Keep your Microsoft account safe and secure

    https://support.microsoft.com/en-us/account-billing/how-to-help-keep-your-microsoft-account-safe-and-secure-628538c2-7006-33bb-5ef4-c917657362b9 

    Don

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  3. Anonymous
    2023-10-25T18:24:33+00:00
    1. the email acct was my main acct for over 13 years and was used all the time

    1)yes it did say the acct doesn't exists

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  4. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-10-24T10:21:59+00:00

    У меня был аккаунт икс бокс кажется меня взломали ничего уже не пойму давно не заходил


    From Russian:

    I had an X-Box account, it seems I was hacked, I don’t understand anything, I haven’t logged in for a long time

    1. If you, at any point, didn't sign-in to the account for a year, it was closed and cannot be recovered.
    2. When trying to sign-in at https://account.microsoft.com are you told that the account doesn't exist?

    1. Если вы в какой-то момент не заходили в аккаунт в течение года, он закрывается и не подлежит восстановлению.
    2. При попытке войти на сайт https://account.microsoft.com вам сообщают, что учетная запись не существует?

    Don

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  5. Anonymous
    2023-10-24T04:59:47+00:00

    У меня был аккаунт икс бокс кажется меня взломали ничего уже не пойму давно не заходил


    From Russian:

    I had an X-Box account, it seems I was hacked, I don’t understand anything, I haven’t logged in for a long time

    0 comments No comments