Unable to complete the verification check on my payment method

I am getting this problem now as well and haven't found any solutions. I need new licenses for my customers. I have contacted support but it's been unfruitful. I don't know what else to do.

Try making the purchase on your phone, it worked for me. I tried every browser on PC, clear cache, cookies, restart, nothing worked.

On a whim, I tried using the safari browser on my iphone and it worked. Worth a try, good luck.

Let me know if this works.

I see that option but it won't let me associate the tenant. Assuming "Tenant" is the same as "Domain" so my domain is already associated and my hunch is a domain different than the main domain for the account must be associate. For example, if my company registered in my ms account is "greatbuys.com", I can't associate "greatbuys.com" becuause it's already associated. I would have to associate "dealsaregreat.com" or some other domain.

I could be wrong of course. This is really annoying. I cannot add any new products. I've tried everything else mentioned in this and other threads.

Guys i have had the same issue, the quickest way to resolve this right now which worked for me was;

i followed this step, suggested by a user here and it worked for me.

"I have fixed this, but the trial version WONT work, you have to get a sales rep to create you a purchase order link and then it works after that, sucks to pay month 1 but it is what it is, good luck https://www.microsoft.com/en-gb/microsoft-365/business/sales-support#". Once you get to this page you'd need to open a chat with a business sale rep and state the issue and they will give you a link that you'd use to pay directly for the item.

they'll request for your full name, phone number and email address to create the link for you.
Hope this helps someone else as it has help me.

This is beyond frustrating. I setup a new account and my trial expired. I am trying to purchase Microsoft 365 E3. I have been trying for three days and getting the same error. I have tried all the suggestions above. I tried calling support and end up in an endless loop. Three times I have caught live people but then get disconnected or they transfer me to another loop. Please, how can we fix this? I just want to purchase the subscription!!

Dear Kira Kriukova

Thanks for your reply.

For this, this error is generally just created an account, the company information is still being verified. For his, you need to contact billing support team to provide company information - name, address, phone, email, etc. After do a verification, this can be unlocked. For contacting, please refer to Get support - Microsoft 365 admin | Microsoft Learn.

Hope this can help. If there is any update, please feel free to let me know. Your patience is highly appreciated.

Sincerely,

Katherine