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Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.
Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?
Many thanks
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Junk filters have not (not!) been working for me all of a sudden! So for some of you the problem has been resolved? How? Please @Microsoft, make this happen for me as well!
So the junk filters are working again but there seems to be another problem. E-mails from trusted senders that are deleted are often reappearing. Sheesh!
I have not needed to alter filters.
Plus I don’t seem to have access to them on my mobile app
I am on a mobile and can’t find a filter! ! I have not filled one in before and the junk folder worked fine . So what’s changed to put junk into my inbox !!!!!
I presume you are using the filters found at the bottom of your junk mail settings which will ensure that only emails from your safe senders list etc will be accepted into your inbox?