Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2023-02-20T13:38:27+00:00

    I have the same problem. Junk mail started showing up in my inbox. Just started today, February 20, 2023. I didn't change any settings on my account. I haven't seen any legitimate answers to the issue (just MS Techs saying to add rules and filters, which is unhelpful). Something fundamental to Outlook happened. I don't know if it is systemic, but it sure isn't anything I did.

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  2. Anonymous
    2023-02-20T13:46:46+00:00

    I am experiencing the exact same issue and have had my email account for 15 plus years.

    I see an 'independent advisor' responded by asking if you changed your settings and you specifically stated you hadn't. I haven't changed any settings either and everything that was previously junk is now going to my inbox. Very annoying.

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  3. Anonymous
    2023-02-20T13:49:31+00:00

    No. I am in the US and it is happening here too.

    Someone @ MSN changed the email server or settings or someone outside MSN did. Very annoying! 😠😡🤬

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  4. Anonymous
    2023-02-20T13:29:26+00:00

    I am experiencing the same problem and the filter options are already checked to filter hotmail to a junk mailbox but they continue to filter to my inbox. I had 52 this morning the most I’ve had In one day. I might try changing my password or something maybe the accounts have been hacked. I was going to shut it down because I only use it for store emails mainly. I hope someone out there can resolve this issue.

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  5. Anonymous
    2023-02-20T12:58:24+00:00

    Hi there, thank you for your reply. Ive tried contacting Microsoft but for hotmail 365 they only give me in app help which is not helpful. I havent changed any filter settings, ibe had my acct for a long time and everything remains the same.

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