Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

287 answers

Sort by: Most helpful
  1. Anonymous
    2023-02-20T14:14:15+00:00

    I have exactly the same problem.

    Glad to hear I'm not the only one.

    But it's still tiresome to stop this sudden torrent of junk entering my inbox.

    Can MS please do something!!!!

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-02-20T14:18:03+00:00

    I'm in the US and have the same problem as of this morning 2/20/23. None of my settings have been changed.

    And I get about 300 Junk mails every day. Please give us a good and easy solution. I am not a tech whiz.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-02-20T14:28:17+00:00

    They are trying to force you to buy an ad-free subscription for 1.99 per month.. I will keep deleting and blocking these emails and never give in to bribery as a long-term customer. Pass it on to others please and do not subscribe and make them do the right thing and stop trying to hustle people.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-02-20T13:58:23+00:00

    I am having the same issue. Please Microsoft get this straightened out. Something has changed on your sever and service.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-02-20T12:39:18+00:00

    Hello, I am Leonielhou, an Independent Advisor and a user like you, I am happy to help clarify any questions you may have.

    You have tried changing the junk email filter?

    It seems to be a system problem since it should not be penetrating into the inbox. it is better you contact Microsoft Support directly about this.

    You can reach them out using this link:

    (For Chat support) https://support.microsoft.com/contactus

    and then choose Microsoft 365 and click for Home or Business. Type "Office" into the description box and choose any from the dropdown and click Get Help. Below the recommended articles, sign in using your Microsoft account to access their contact page

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments