Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2023-02-20T15:49:41+00:00

    I just did a chat with tech support and they said this is a known problem on their end and that the engineers are working to fix it. They anticipate it should be fixed within 24 hours.

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  2. Anonymous
    2023-02-20T14:03:29+00:00

    Same here, never happened before and just this morning, February 20, 2023 all email is going to my inbox. Nothing is going to junk either.

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  3. Anonymous
    2023-02-20T14:16:05+00:00

    ....................and tech support is non existent to say the least. Pick list sends you back to Contact which sends you back to suggestions for the user to take "corrective action". RIGHT

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  4. Anonymous
    2023-02-20T13:51:57+00:00

    I am experiencing the same problem as of this morning. I am located in Canada.

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  5. Anonymous
    2023-02-20T13:31:21+00:00

    I have not heard back from them.

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