Remove "Sign in to turn on offline access to your lists" OneDrive notification after removing work account that is no longer used

Anonymous
2022-10-23T14:14:08+00:00

I have recently removed a work account from my Windows 11 installation in my desktop and laptop. While the process has been smooth, there is however a leftover notification that appears during Windows start-up on both devices:

From OneDrive: "Sign in to turn on offline access to your lists"

When clicking on it, it attempts to log into the work account that I have already removed! Unfortunately I am unable to disable this notification from appearing every time I start the PC or laptop. I even attempted to unlink all accounts from OneDrive, and cleared all credentials in the hope that this notification no longer appears; however, after linking back my personal account, it still appears on Windows start-up.

How can I make sure that this notification no longer appears? Are there any places where the work account email is still cached? Can those entries be removed so that this is solved?

Microsoft 365 and Office | OneDrive | Other | Windows

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Anonymous
2023-06-12T11:03:10+00:00

Remove on HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run the key Microsoft.Lists that points towards C:\Program Files\Microsoft OneDrive\23.071.0402.0001\Microsoft.SharePoint.exe

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It's only been a couple of start ups, but this gets my vote as the simple solution, nothing else needed. I knew someone would come up with it, brilliant, thank you for fixing this annoying problem.

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  1. Anonymous
    2023-03-13T06:19:53+00:00

    I too, have this issue, and tried all the described "workarounds", even reset OneDrive. That "Sign in to turn on offline access ..." notification, pointing to my previous employer, keeps reappearing after every reboot.

    We already have forty-two people reporting to have that problem. A thousand views on the thread. There are 10x more people suffering from this, being forever haunted by their past. 😵

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  2. Anonymous
    2023-03-31T11:15:28+00:00

    So I opened a support case. Support suggested to deactivate the feature. I deemed this unacceptable, so the poor support subcontractor from Shanghai wanted me to collect network tracing logs. I stopped there and decided to actually deactivate the feature.

    They do not officially admit it, but it is a bug in the SharePoint Lists Sync Engine (Nucleus). But the Product Group considers it a "cosmetic" issue.

    To put this into context: they have 3884 issues in status "OPEN" over at the SharePoint Feedback Portal. The Top issue has over 500 upvotes and over 100 comments.

    SharePoint · Community (microsoft.com)

    This might never get fixed.

    If you want to get it fixed, go ahead, open your own support case and continue where I left off.

    BUT. Do you really need SharePoint Lists sync/offline usage? I figured List offline usage is not working in my environment and I am almost NEVER offline anyways, so I might just as well get rid of it.

    You can read all about lists troubleshooting here:

    Common issues syncing SharePoint lists offline - SharePoint | Microsoft Learn

    but you basically just need to execute this:

    • CMD.exe>Run as Administrator>
    • REG ADD HKLM\SOFTWARE\Policies\Microsoft\OneDrive /v DisableNucleusSync /t REG_DWORD /d 1 /f

    • Reboot.

    Prompt "Sign in to turn on offline access to your lists" should no longer appear.

    It worked for me.

    Have a successful day.

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  3. Anonymous
    2022-11-15T01:30:39+00:00

    I had the exact same issue you were experiencing. I was able to resolve this via resetting OneDrive, following these instructions:

    Reset OneDrive - Microsoft Support

    I tried that as well, however did not fix it for me.

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  4. Anonymous
    2022-12-12T18:07:08+00:00

    Have the exact same issue; only started appearing recently after removing my work account months ago. No idea how to disable this.

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    3 people found this answer helpful.
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