Office 365 subscription

Anonymous
2022-01-30T01:02:30+00:00

My computer died. Dead, finito, nada mas. I bought a new computer (16 MB RAM!). I thought I could just download office from the web, enter my subscription key and all would be good to go. Well, that ain't happenin'.

What I ended up with is a copy of office from the official Microsoft website which with each document or spreadsheet I open displays the bar across the top begging me to buy office 365, which I already own. It also errors a lot and will not work with my Dragon VR (which, with my disabled left hand making it impossible to type well, is a true bummer when writing my business letters in Word).

Is it true that you only have to buy office once in a lifetime? I got the first one from a friend who was a Microsoft affiliate as a birthday present so never had to worry about money at all. I currently have five tabs open with instructions on how to correct my situation. They all say I need to disable office on my old computer but that one is, as mentioned, a memory in the biosphere by now. So my question is…

How do I get office 365 on my new machine without having to purchase it for $99 a year?

Windows 10 Pro, Version 21H1, OS build 19043.1466, Windows Feature Experience Pack 120.2212.3920.0. Processor – Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz, 16.0 GB RAM.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2022-02-01T13:26:49+00:00

    Quick question… Are Word, Excel, PowerPoint, Outlook, Publisher, and Access the only software I need to uninstall? Are there any other office applications which I don't use and should go as well?

    On other OS's, like ones used on smartphones, you may have the option of installing individual applications.

    .

    On Windows and Max OS's, "Office" install/uninstall is an "all or nothing" process.

    .

    If you are having Office bundle install problems, then normally yes, simply uninstalling any existing / multiple "Office" bundle installations is enough.

    .

    Normally, uninstalling the "Office" bundles is enough. But if you are switching between 32 and 64 bit installations you have to also clear up other standalone "Office" elements like older "viewer" apps, Access Apps, Visio and Project which are not part of any "Office" bundle.

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  2. Anonymous
    2022-02-01T01:59:15+00:00

    >>

    I need your advice .........................

    <<

    A question regarding what you see for Office 2016 - does it show <Office 2016 Professional> or <Office 2016 Professional Plus>? It may sound like a slight difference in the description but will make a big difference in what you need to do to completely clean up this system in order not to have any issues when you finally install Microsoft 365

    Without knowing the answer to that question, what I would do if this were my system is start with uninstalling Office completely from this system using the Microsoft Uninstall Tool to get rid of all remnants of Office (you can safely ignore the info related to the <Microsoft Store>

    Uninstall Office from a PC

    https://support.microsoft.com/en-us/office/unin...

    *** if you had <Office '2016 Pro Plus> on this system, will have to give you some additional instructions but not worth confusing things now if that isn't the case

    >>

    What I'm thinking is to cancel the trial for Microsoft 365 then uninstall everything I can find on my computer having to do with Office in any way whatsoever. Then just go ahead and purchase the $69 personal Microsoft 365. I don't know what to do about the button without the uninstall in the Start menu above – – any advice?

    <<

    Sounds like a great plan. No need to cancel your trial if you purchase MS 365 before the 30 days are up and if you don't purchase it within the 30 trial period (actually within the first 27 days to avoid being charged for a '365 <Family> subscription) all you need to do is make sure to turn off <Recurring Billing> for the trial

    Turn recurring billing on or off for Microsoft 365 for home

    https://support.microsoft.com/en-us/office/turn...

    If everything has been removed from your computer, it should also take care of the icons in the <Start> menu. If not, let me know and we will take it from there otherwise complete the purchase for '365 Personal whenever you're ready from

    Microsoft 365 subscription options

    https://products.office.com/en-us/compare-all-m...

    Last word of advice, take it slow and come back and ask any questions if you're not sure about something along the way following the adage "measure twice - cut once"

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  3. Anonymous
    2022-01-30T01:44:18+00:00

    Your 365 "Product Key" is one time use. After you use it to activate your subscription, on the new computer you just have to log in to the MyAccount site and find the "Install" button. That's all it takes.

    .

    Here are the MS instructions:

    Install Office- Download and install or reinstall Microsoft 365 or Office 2021-2010 on a PC or Mac

    https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658
    .

    On this page on the left side of the page, pick the appropriate Office version. Near the top of the page pick the appropriate tab PC or Mac.
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    If you are reinstalling Office, you have already redeemed a product key, or you are installing Office at work or school and know you have a license, then go to the section sign in to download and install Office.
    .

    However, if this is the first time you're installing Office, you may have some pre-installation steps to do first. Expand the Learn more section below for more info.
    .

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  4. Anonymous
    2022-01-30T06:32:56+00:00

    Thank you for the clarity of your response. My account shows I have a subscription to "Microsoft 365". It appears to be active. Here is a screenshot…

    However, Microsoft Office does not show up in my start screen…

    That highlighted button, "Office", does work but but it adds the extra step of having to select the software needed rather than just using the taskbar icon (which I got from the desktop icon installed when I downloaded Office from the Internet), still does not work with Dragon VR and every time I restart my machine I get this error…

    The Word and Excel in my taskbar open the office product I got off the Internet. Do you think I should uninstall that? If you look close you can see that I have that "Office" button in my taskbar (quick start bar). Rather than just having that one button and then needing to select which software to use, I would much rather keep an icon for Word, Excel and PowerPoint on my taskbar.

    So I guess my only question now is: Will all this be corrected if I uninstall my "scab" version of Office 365 and use the "Office" button with the extra step. Would this get rid of the advertisement every time I open a Word document or Excel spreadsheet and the error message at start up?

    Thank you and I will discuss the Dragon situation with the other group when we are done here.

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  5. Anonymous
    2022-01-30T02:12:13+00:00

    Hello stevied234

    Hi, I'm Karl and will be happy to help you today.

    The answer to your question depends entirely on what edition of Office you were using on your old computer as listed in your Microsoft Account under Services/Subscriptions (you can use the following link to get there)

    https://account.microsoft.com/services/

    #1 - If you were using the subscription version of Office (called Microsoft 365) and it is expired, then unfortunately, you will need to subscribe to it again. If you were/are the only making use of it, you would just need <MS 365 Personal> ($69.99/yr) versus <MS 365 Family> ($99.99/yr)

    If it hasn't expired, then you can simply download/install it from your Microsoft Account. Every current version of Office is associated with a Microsoft Account

    #2 - If you were using any version of Office that includes a year in the name (i.e. Office 2016 / Office 2021 etc) then that is a perpetual (one-time purchase) license that can only be used on one computer but it can be transferred to another computer. If this applies to you, let me know, and will expand on that.

    Microsoft 365 Comparison

    https://www.microsoft.com/en-us/microsoft-365/b...

    #3 - Regarding your question about MS Word / Dragon VR, suggest to post that specific question in a new thread selecting <Word> as the category. There are experts here far more familiar with Word then I am but who might overlook this thread given the subject line and category selected.

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