Office 365 subscription

Anonymous
2022-01-30T01:02:30+00:00

My computer died. Dead, finito, nada mas. I bought a new computer (16 MB RAM!). I thought I could just download office from the web, enter my subscription key and all would be good to go. Well, that ain't happenin'.

What I ended up with is a copy of office from the official Microsoft website which with each document or spreadsheet I open displays the bar across the top begging me to buy office 365, which I already own. It also errors a lot and will not work with my Dragon VR (which, with my disabled left hand making it impossible to type well, is a true bummer when writing my business letters in Word).

Is it true that you only have to buy office once in a lifetime? I got the first one from a friend who was a Microsoft affiliate as a birthday present so never had to worry about money at all. I currently have five tabs open with instructions on how to correct my situation. They all say I need to disable office on my old computer but that one is, as mentioned, a memory in the biosphere by now. So my question is…

How do I get office 365 on my new machine without having to purchase it for $99 a year?

Windows 10 Pro, Version 21H1, OS build 19043.1466, Windows Feature Experience Pack 120.2212.3920.0. Processor – Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz, 16.0 GB RAM.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Karl Timmermans 3,685 Reputation points Volunteer Moderator
    2022-02-03T09:14:40+00:00

    once the icon situation is cured

    Thanks to my counterpart (full credit to <Sumit D>) a Microsoft MVP - Windows/Edge specialist

    What you have seems to be what is described in

    Microsoft is automatically installing Office PWAs for some Windows 10 users: Report | ZDNet

    Way to remove those

    1. Open Edge
    2. enter <edge://apps/> (without the brackets) as the URL
    3. For any Office apps that you see listed, click the X icon to delete those.

    Hopefully this will resolve things and let you get on your way with MS 365

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  2. Karl Timmermans 3,685 Reputation points Volunteer Moderator
    2022-02-03T06:57:12+00:00

    Your welcome. When I hear back from my counterpart, will come back with what I find out about the Start icon menu issue.

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