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After making a picture in Office Lens, and saving is to Onedrive, more and more files keep transferring, trying to upload. This is not happening all times, but I think it has to do with the internet connection at the moment of saving. Normally, the transferring time is aborted by a time-out, and you can retry to upload the (pdf) file. Most times it works, but now is stays in transfering mode and I cannot access the picture anymore. Please support me.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Jeff,
You said that you are an Office 365 subscriber and you need assistance on this issue, because this is an on going investigation, I would suggest to contact the Office 365 support for extensive troubleshooting.
Regards,
Bob
Hi MarkPhillipsVN,
I consulted our internal support team about this concern, I told them if I could provide contact numbers for other affected users, and they advised that they will request for it, if they need to but for now they strongly recommend for affected users to wait for a general solution for this issue once we have an update. Please extend your patience on this issue.
Regards,
Bob
Hi All,
To all the affected users, please wait for a general solution for this issue our internal support team will be coordinating with community member ronewags for this concern. Please be advised that this could take sometime, please be patient.
Regards,
Bob
Will do.
No, please don't worry, it's just me and I will forward the contact details to the internal support team. To view your private messages, click on your profile name, select My Profile, and then click on View private messages.
Bob