Office Lens won't upload to Onedrive and stays in Transfering modus

Anonymous
2019-11-27T08:12:03+00:00

After making a picture in Office Lens, and saving is to Onedrive, more and more files keep transferring, trying to upload. This is not happening all times, but I think it has to do with the internet connection at the moment of saving. Normally, the transferring time is aborted by a time-out, and you can retry to upload the (pdf) file. Most times it works, but now is stays in transfering mode and I cannot access the picture anymore. Please support me.

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  1. Anonymous
    2020-03-06T15:01:16+00:00

    I reported this issue several weeks ago and see that people are being contacted by Private Message to resolve.  Will I also be contacted by the support team please?

    Kind regards,

    Mark

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  2. Anonymous
    2020-03-05T07:57:37+00:00

    Hello, 

    I have the same issue and urgently need the files to be restored. Can I also share my contact details, please?

    Best JN

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  3. Anonymous
    2020-03-05T06:00:35+00:00

    I'do apologize for not being specific, our internal support team is asking for your contact details because a customer ambassador will try to assist your concern for an in-depth troubleshooting. 

    We'll wait for your reply. 

    Bob

     

    Is this a private response or will everyone see my contact details?

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  4. Anonymous
    2020-03-04T19:06:05+00:00

    I'do apologize for not being specific, our internal support team is asking for your contact details because a customer ambassador will try to assist your concern for an in-depth troubleshooting. 

    We'll wait for your reply. 

    Bob

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  5. Anonymous
    2020-03-03T22:20:16+00:00

    Hi ronewags,

    Please send us your contact details thru the private message that I've sent. To view your private messages, click on your profile name, select My Profile, and then click on View private messages.

    Bob

    Why?  Is Microsoft going to put me on their payroll because?

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