Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-04-21T17:18:32+00:00

    Please try to restart the Computer and before you install Office again make sure you check the 1click Processes in Task Manager, If they are there end them and then try again.

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  2. Anonymous
    2020-04-21T16:12:05+00:00

    You need to End the 1Click Processes, Make suee you will end both 1 click Processes, Sometimes 1click process come back but keep ending the processes and once both services are endee and you dont see them there, Restart the PC and try again it should work.

    GOOD LUCK

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  3. Anonymous
    2020-04-15T01:29:29+00:00

    What's the solution?

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  4. Anonymous
    2020-04-15T01:29:05+00:00

    what's the solution?

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  5. Anonymous
    2020-04-02T17:35:58+00:00

    problem to continue installation of office 365 at 2%

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