Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-01-11T18:17:42+00:00

    I think part of the error is a partial installation of office in past(my case).

    I manually remove a Click-to-Run installation of Office and then restarted my PC and waited for a bit and the installation was back up again.

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  2. Anonymous
    2020-05-15T20:06:33+00:00

    This is a **** answer. There's no way to talk to an actual human being at Microsoft unless you are an admin.

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  3. Anonymous
    2020-05-03T06:03:56+00:00

    Thank you so much. I've installed MS Office many times, each time I always counter this problem. You answer gave me a hint to end a service in Task Manager, in my case it was "Microsoft Office Click-to-Run Service". I restarted it and the installing percentage skyrocketed. Thank you.

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  4. Anonymous
    2020-03-31T16:07:25+00:00

    Great. Hope this will help others too.

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  5. Anonymous
    2020-03-31T15:40:57+00:00

    Thank you!!! I wasted about an hour on it, and the solution was so simple!

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