Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-03-28T07:27:40+00:00

    I am also facing same problem :-(

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  2. Anonymous
    2020-04-24T14:21:12+00:00

    Download Microsoft’s SARA Support and Recovery Assistant.

    Choose trouble installing Office. 

    Patience. Many delays between messages requiring andwers.

    SARA ran diagnostics

    Required a reboot

    Loaded Office

    Worked for me! Good luck.

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  3. Anonymous
    2020-04-24T13:55:07+00:00

    Same here ive tried everything as well, it never worked.... spent the whole day trying to install it, is there any other way to fix it, i have deadlines to submit and its not always that i have the internet in my workplace

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  4. Anonymous
    2020-04-21T16:41:15+00:00

    You need to End the 1Click Processes, Make suee you will end both 1 click Processes, Sometimes 1click process come back but keep ending the processes and once both services are endee and you dont see them there, Restart the PC and try again it should work.

    GOOD LUCK

    Thanks for the reply,

    for some reason killing those processes causes the entire install to go to 0% and stay there. If I click around too much the install crashes.

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  5. Anonymous
    2020-04-21T15:59:54+00:00

    I saw someone said go to this link https://config.office.com/ and install here. It worked for me. I have no idea why though.

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