Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-04-29T01:12:11+00:00

    I ended both clickToRun, and the progress bar went back to 0% from 2% like you said ... from here do I leave it as is, or do I install it again?

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  2. Anonymous
    2020-04-28T15:51:56+00:00

    Download Microsoft’s SARA Support and Recovery Assistant.

    Choose trouble installing Office. 

    Patience. Many delays between messages requiring andwers.

    SARA ran diagnostics

    Required a reboot

    Loaded Office

    Worked for me! Good luck.

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  3. Anonymous
    2020-04-28T07:05:14+00:00

    what is solution for this error, we already purchased 6 user office but can't download this

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  4. Anonymous
    2020-04-24T15:29:01+00:00

    This worked for me!

    I was downloading office at an offsite when it froze at 2% and thought browser based vpn was causing issues (I've done it several times before without any problem).

    I thought of just ending the download and restarting, but did a quick search before and found this answer. On retrospect, ending the two one-click processes (or whatever they are called.. the two processes other than the installation) is the way to kill the whole process and give a retry.

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  5. Anonymous
    2020-04-23T05:07:52+00:00

    We iam having the same problem now i had some outlook problems so i tryed to do a online repair but it got a error so i restarted the computer

    and office was gone so now iam trying to reinstall it and it get stuck at 2% tryed ending tasked got it one time to 5%.  Going to do it agian and try leaving it over night just can't get office to installl.  Never again office 365

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