This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
We just bought a new computer and a copy of office home and student 2019 and can not get it to load.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We just bought a new computer and a copy of office home and student 2019 and can not get it to load.
This product key has already been used. Install from your Microsoft account
How do I do this?
I bought a computer and have the serial number. I do not have the key code. How do I install Office Home and Student 2016?
We just bought a new computer and a copy of office home and student 2019 and can not get it to load.
This product key has already been used. Install from your Microsoft account
How do I do this?
I bought a new computer and bought office 2019 single user. I followed the instructions enterd the product key and it would not work. Computer said try again and it did not work
Help
Try here: https://support.microsoft.com/en-gb/contactus/ You will need to get round the Virtual Agent to contact a real person.