OneDrive crashes and deletes itself

Anonymous
2018-06-08T05:44:26+00:00

On my laptop OneDrive (which has been working flawlessly for years) now crashes at random. It won't restart.  In fact it seems the exe file has disappeared.  I need to unistall it and reinstall it.  Had to do this three times in the last three days.

There are no error messages - the icon just disappears.

How do I diagnose and cure this?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-07-16T21:40:01+00:00

    I have a user with the same issue over here. I just had him uninstall Malwarebytes, remove Office 2016, reinstall O16, and re-sync. We'll see how he fares over next few days. I'd really like an official statement from MSFT on this one.. pretty rough.

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  2. Anonymous
    2018-07-14T16:21:14+00:00

    In Microsoft Security Essentials

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  3. Anonymous
    2018-07-14T14:46:32+00:00

    I've been away for a while... only had my chromebook with me.

    Just come back.  But how do you exclude things in Windows Defender - can't find that setting....

    Thanks

    M

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  4. Anonymous
    2018-07-13T17:45:41+00:00

    Mine seems ok after the most recent MS update?

    CP

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