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I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.
Please help!
***Post moved by the moderator to the appropriate forum category***
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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When I remove then add back the account, it says "an error occured"
Hotmail message notification received but not find in inbox
Nope, that doesnt work for me. Messages still dont come through until i turn off my phone's main power saver option.
If you have this problem, check your spam folder first. That's where my messages were when I had these symptoms!
Everyone keeps talking about the Microsoft Authenticator App. IWhere have no idea what it is. is it? How do I find it? Is not in my list of apps.
It will be listed in Android apps as just 'Authenticator' that is a blue tile with a white lock on it. It is used for multi factor authentication login, similar to the Google authenticator app and others like it.