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I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.
Please help!
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Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Not unable, unwilling! And this is but one of many issues they are completely ignoring.
Join the queue. I have been waiting for help on this for years
I use outlook for android (Motorola Moto G running Android 5.1) and it worked great until a couple of days ago. Now I get notifications of new emails, but the messages don't show up in my inbox. If I click a notification to try and read the email, it says 'Couldn't open message', and takes me back to my inbox, which shows only old messages.
Please help!
***Post moved by the moderator to the appropriate forum category***
Please go to android settings>Apps & notification > Outlook > Permissions> -. Additional permissions > enable Email. Restart Andriod. Simple...Outlook start syncing...
Turning off optimization mode works as long as my phone doesnt go into power saver mode when the battery gets low. As soon as power saver mode kicks in, i stop getting emails. So back to square 2 of turning off power saver manually every time i want to receive an email in outlook. Gmail is so much better....
To the best of my knowledge I do not have the authenticator app that everyone talks about