Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

314 answers

Sort by: Most helpful
  1. Anonymous
    2014-06-12T14:23:11+00:00

    Not that this is help but just add me to the list. Mine is broke too, cant repair, or uninstall.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-06-12T13:45:44+00:00

    Nothing works after June 11 update absolutely hopeless thanks MS

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-06-12T13:26:49+00:00

    I feel for you. I have only 1 pc with the problem and unfortunately I wasn't lucky withe the system restore. I managed to uninstall and reinstall office, but outlook still crashes (with no error code!) when checing email. I know it isn't a fishy email causing it because  it happenseven when there is no email to fetch.

    If anyone has any ideas I'm all ears.

    BTW this is the second time windows update killed outlook. TEST YOUR UPDATES MICROSOFT!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-06-12T13:15:22+00:00

    I had to do a system restore for 6/10/2014. I didn't uninstall the 2013 office pro plus. I just installed it over first to make sure it worked. It did.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-06-12T13:01:56+00:00

    Dear Microsoft: "Nuke it from orbit and start over" is a sloppy and lazy way to fix a problem with one of your products (Office 2013) that you apparently caused with one of your other products (Windows Update)

    I have 49 computers in my organization running Office 2013. So far I've got two with this issue. First one: Quick repair didn't work. Online repair didn't work. Using System Restore to go back to before the June updates didn't work. I had to do system restore back to last week. Then I was able to do an Online Repair. But I had to let it run overnight because of the size of the download (Office 2013 Pro) and my company's slow-ish internet connection. Seems to be working now but... the other computer with this issue is about an hour and a half away. Guess I'm going for a drive. A couple dozen of the others are in other states/time zones and don't have administrator rights to run the uninstall. What am I suppsoed to do if they develop this issue? Have them mail me their computer so I can reinstall Office for them? Start racking up frequent flier miles so I can go do it in person?

    You need to escalate this issue to your developers instead of having your first-line script readers tell us to uninstall and reinstall. Your developers need to try to recreate the problem (Windows 7, Office 2013, June updates, reboot. Office stops working "Something went wrong, please try a repair", and if you look at Programs and Features, there is no "size" listed for the Office 2013 installation and the install date might be weird) If they can recreate it, they need to offer a fix. If they're working on it, you at least need to tell us that much.

    Was this answer helpful?

    0 comments No comments