Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

314 answers

Sort by: Most helpful
  1. Anonymous
    2015-07-13T23:17:53+00:00

    Hi Eugene,

    Let me help you open the Office 2013 applications.

    I would like to know what happens when you open the Office 2013 applications, do you get any error message?

    Let us perform quick repair of Office 2013 suite following the steps from the link below.

    http://support.microsoft.com/kb/2827031/en-us

    If the issue persists, then let us run the fixit from the following link to completely remove all traces of Office 2013 suite.

    http://support.microsoft.com/kb/2739501

    Now download and install Office 2013 by logging into www.office.com/myaccount with the registered

    email address and click Install Office.

    Let us know if the suggestions provided are helpful.

    Thank you.

    complied with the contents of repair action.  Now Office Professional 2013 is gone and can't reload.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-07-08T06:54:22+00:00

    "We have since corrected the issue by releasing updated Click-to-Run build 15.0.4623.1003."

    Read here: http://blogs.technet.com/b/office\_sustained\_engineering/archive/2014/06/13/june-public-update-issue-affecting-click-to-run-users.aspx

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-07-07T18:29:22+00:00

    Please note, this did not impact June updates, only click to run installs.

    So if you are servicing clients that are installed using msi deployments and thus get separate updates installed via Windows update/Microsoft update, this does not impact that update deployment channel.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-07-07T18:21:25+00:00

    I have lost track of this thread.  Does this problem still exist nearly a month later?  Is it still not safe to approve June Office patches to my clients?

    Was this answer helpful?

    0 comments No comments