Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-06-20T07:23:45+00:00

    Hi, I did everything you told me to do and now Microsoft Office is uninstalled.

    But when I went to my account on the Microsoft Office page it didn't give me the option to 'Install Office'.

    It instead told me that I've cancelled my subscription. 

    Now what do I do. I've only bought Microsoft Office 3 months ago and now it tells me I have to pay another $100 to get it again.

    How do I fix this ? I'm a student and I need it to hand in all my assignments.

    -Erin

    First of all, where did you purchase Office from? And if you bought it online, do you still have the email receipt? That will get them to provide you with the download link again. But you need to know where you purchased it. I bought mine through the HUP program and you cannot install those purchases again by means of you my account. So check that first and reply back. Where did you purchase it? Then check to see if you still have the receipt they sent to you in the email. If you cannot find the receipt and the place was reputable, you should be able to contact them and they will supply you with your receipt information. Let us know, then we can help you further.

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  2. Anonymous
    2014-06-20T02:42:14+00:00

    Hi, I did everything you told me to do and now Microsoft Office is uninstalled.

    But when I went to my account on the Microsoft Office page it didn't give me the option to 'Install Office'.

    It instead told me that I've cancelled my subscription. 

    Now what do I do. I've only bought Microsoft Office 3 months ago and now it tells me I have to pay another $100 to get it again.

    How do I fix this ? I'm a student and I need it to hand in all my assignments.

    -Erin

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  3. Anonymous
    2014-06-20T02:36:59+00:00

    Caine0001

    I have been down since June 11 as well with Office 13. Should I wait from

    MS to fix it or do you feel it is better to fix it now?  Kent

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  4. Anonymous
    2014-06-20T02:20:33+00:00

    Tried this as well.  Outlook still does not work.  Stuck on 'Loading Profile'.

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  5. Anonymous
    2014-06-20T02:17:27+00:00

    One more thing. I have the entire installation for Office 2013 with SP1 included. If you want that version to install so you have the benefits of SP1 I can post it up for you along with the very simple but detailed instructions to install it. Once installed you will have the same version as you would have had after the February 2014 updates which included SP1. It is a simple installation and you don't have to worry about crashes from the June updates but you will have the protection that SP1 affords as well as the extra features they added to Outlook. If you want it just leave a message and when I get home tomorrow I will post it up for you to download. After the download you won't have to worry about an internet connection to carry out the installation.

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