Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi, I did everything you told me to do and now Microsoft Office is uninstalled.
But when I went to my account on the Microsoft Office page it didn't give me the option to 'Install Office'.
It instead told me that I've cancelled my subscription.
Now what do I do. I've only bought Microsoft Office 3 months ago and now it tells me I have to pay another $100 to get it again.
How do I fix this ? I'm a student and I need it to hand in all my assignments.
-Erin
First of all, where did you purchase Office from? And if you bought it online, do you still have the email receipt? That will get them to provide you with the download link again. But you need to know where you purchased it. I bought mine through the HUP program and you cannot install those purchases again by means of you my account. So check that first and reply back. Where did you purchase it? Then check to see if you still have the receipt they sent to you in the email. If you cannot find the receipt and the place was reputable, you should be able to contact them and they will supply you with your receipt information. Let us know, then we can help you further.