Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

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  1. Anonymous
    2014-06-18T23:30:18+00:00

    I guess I don't define ZDnet an "industry leader" (see http://wiki.fool.com/Industry_leader ) is why I was questioning the terminology.  It's an online site that was merely restating what Microsoft already posted to an official blog site.    ZDnet can and has posted rumors.  The Office engineering blog is the 'buck stops here' that is the authority.

    In this era of new media, when they post it on that TechNet blog location it's been approved for public release.  They won't deny the statement.

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  2. Anonymous
    2014-06-18T23:20:03+00:00

    ZDnet linked to the blog.    Microsoft wouldn't denounce the blog site as that is authoritative.  That's the blog site that specifically posts office releases and issues with office releases.

    The root cause however has not been posted, which hopefully will be posted at some point in time.

    Your original question was about my use of the words "industry leaders", or at least that is the way it is worded. So my reply was only for the purpose of establishing that ZDNet was the source and they are an industry leader. Continuing with that thought, they readily credit Microsoft for the information. Like you said, and you are no doubt correct, even though they simply quoted the engineering team and not the Public Relations department or whomever Microsoft uses for "official" announcements, it is reliable because Microsoft is not going to contradict their engineer team.

    So, since the original question was about my use of the term "industry leaders" as having quoted Microsoft, if I had been writing an official paper, then by MLA and APA standards I supported my words properly by citing a reputable source such as zdnet and not just a wiki source. Hopefully this removes any confusion that might be surrounding my use of that term. It was the proper way to express what I was writing and the point I was trying to get across. 

    And even though MS has not come out with a press release confirming the root cause, with the timing of so many Office crashes, I believe it is safe to say that the engineering team's blog is accurate. But even if they do change their tune and blame it on something else in the future (they won't), my post is still accurate because I used proper, legitimate sources that quoted the sources that I claimed they quoted at the time I wrote that post.

    I didn't get what was confusing about "industry leaders" in your question, but I think that maybe you were questioning whether an actual industry leader such as zdnet actually had quoted someone from Microsoft and were bold enough to put it into print. As it ends up, there are such ones. I don't think anyone would believe an announcement now that the Office updates did not cause it. Too many people's Office installs went down on the very day they were updated. I think at this point, if MS tried to deny it, they would lose more credibility than they would gain.

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  3. Anonymous
    2014-06-18T22:50:15+00:00

    ZDnet linked to the blog.    Microsoft wouldn't denounce the blog site as that is authoritative.  That's the blog site that specifically posts office releases and issues with office releases.

    The root cause however has not been posted, which hopefully will be posted at some point in time.

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  4. Anonymous
    2014-06-18T22:41:07+00:00

    They also posted an alert here with the same link so I was just questioning your comment about "industry leaders".  They just blogged it and made a statement is all.  The press just picked it up from the blog.

    Clearly the June release of the click to run deployment did something to a number of folks.  There still has been no formal statement of exactly what.

    ZDNet's quote came from their full commercial website, www.zdnet.com . That is an industry leader quoting Microsoft sources, not just in their blog but in their full commercial site. Microsoft's engineers may have blogged it, but it still came from sources at Microsoft and was quoted by "industry leaders". Microsoft has not been in any hurry to denounce what their engineer team announced on their blog. Hopefully that clears up my post. I try to be as accurate as I can in them and that post was accurate too. I do not like to start rumors so I try to make sure that whatever I post up can be traced and proven, which it can.

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  5. Anonymous
    2014-06-18T22:28:41+00:00

    They also posted an alert here with the same link so I was just questioning your comment about "industry leaders".  They just blogged it and made a statement is all.  The press just picked it up from the blog.

    Clearly the June release of the click to run deployment did something to a number of folks.  There still has been no formal statement of exactly what.

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