Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi All,
Let me help you open the Office 2013 applications.
I would like to know what happens when you open the Office 2013 applications, do you get any error message?
Let us perform quick repair of Office 2013 suite following the steps from the link below.
http://support.microsoft.com/kb/2827031/en-us
If the issue persists, then let us run the fixit from the following link to completely remove all traces of Office 2013 suite.
http://support.microsoft.com/kb/2739501
Now download and install Office 2013 by logging into www.office.com/myaccount with the registered
email address and click Install Office.
Let us know if the suggestions provided are helpful.
Thank you.
CAUTION - this worked for me (Toshiba Win 7 pro 64, Office 2013 Home & Business), but because my Office came pre-installed, I could not re-install office it via the office.com website. It said my copy wasn't found and that for OEM installed Office you have to contact the manufacturer. So I called Toshiba and because my 5 month new laptop was out of the software warranty period, I had to pay for a support plan. Once I did that, the online techinician (in Manilla) downloaded and re-installed office via Microsoft's site. FYI, no data or settings were lost. I've also turned off Win auto-updating.
Thanks Microsoft, for wasting 3+ hours of my day and costing me $100 to have Toshiba fix your problem on my one machine.