Office 2013 missing after June 11 Microsoft auto upates

Anonymous
2014-06-11T13:58:21+00:00

Office Home and Business 2013 is now blank under "file size" in Programs and Features following the June 11 Microsoft update.  How do I recover it?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-06-12T21:17:20+00:00

    Hi All,

    Let me help you open the Office 2013 applications.

    I would like to know what happens when you open the Office 2013 applications, do you get any error message?

    Let us perform quick repair of Office 2013 suite following the steps from the link below.

    http://support.microsoft.com/kb/2827031/en-us

    If the issue persists, then let us run the fixit from the following link to completely remove all traces of Office 2013 suite.

    http://support.microsoft.com/kb/2739501

    Now download and install Office 2013 by logging into www.office.com/myaccount with the registered

    email address and click Install Office.

    Let us know if the suggestions provided are helpful.

    Thank you.

    CAUTION - this worked for me (Toshiba Win 7 pro 64, Office 2013 Home & Business), but because my Office came pre-installed, I could not re-install office it via the office.com website.  It said my copy wasn't found and that for OEM installed Office you have to contact the manufacturer.  So I called Toshiba and because my 5 month new laptop was out of the software warranty period, I had to pay for a support plan. Once I did that, the online techinician (in Manilla) downloaded and re-installed office via Microsoft's site.  FYI, no data or settings were lost.  I've also turned off Win auto-updating.

    Thanks Microsoft, for wasting 3+ hours of my day and costing me $100 to have Toshiba fix your problem on my one machine.

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  2. Anonymous
    2014-06-12T21:11:53+00:00

    I complied with this link and before I couldn't get word to reload via disc.  After complying with the link instructions I was able to reload word.  Seems to be working fine now, but I haven't downloaded any updates, which there are 12 waiting install.  I'm going to wait this out for now until I hear something official from MS.

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  3. Anonymous
    2014-06-12T21:08:25+00:00

    has anyone received the following error message "The visual basic environment could not be initialized"

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  4. Anonymous
    2014-06-12T21:01:44+00:00

    I have uninstalled Microsoft office then reinstalled it but have now lost outlook how do I get that back???

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  5. Anonymous
    2014-06-12T20:54:12+00:00

    So is the only fix for click2run installs the uninstall and re-install option?

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