office 365 Word won't let me type into a new document

Anonymous
2013-08-10T09:07:03+00:00

I've had Office 365 for a while now and all was good.

However for the last four weeks, or so, I have not been able to type into a new Word document. If I try to the pc just pings at me and refuses to type. No other office programme is doing this. If I open an old document, or save a new document before typing, close it then open it I can type into it.

I have Win 8 and have only installed updates from windows and new video drivers since the problem began.

I have deleted the normal template and let it recreate one on opening, but the problem still exists.

Any suggestions?

Stephen.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2013-10-02T15:46:27+00:00

I have solved the problem, but forgot to come on here and say how!

After playing about with the various options in Word I finally tried turning off the start screen that popped up when I started Word.

Not sure why, but now that it's turned off and a blank document opens straight away I can now type into a blank document again.

Stephen.

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  1. Anonymous
    2017-05-15T19:34:52+00:00

    For some reason when I open a new Word document, the text color always displays red. If I change it to black, it will type. If not, I just get a pinging sound.

    Now I need to figure how to set default color to black.

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  2. Anonymous
    2016-04-21T21:01:43+00:00

    Exactly what start up box are you talking about? What application?  Tell us you what you are doing to to make it display.  If you can give us a screen capture of it.

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  3. Anonymous
    2016-04-21T19:51:40+00:00

    Can you talk me through how to get rid of the start up box?

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  4. Anonymous
    2015-08-14T14:58:58+00:00

    Thanks. It solved my problem.

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