office 365 Word won't let me type into a new document

Anonymous
2013-08-10T09:07:03+00:00

I've had Office 365 for a while now and all was good.

However for the last four weeks, or so, I have not been able to type into a new Word document. If I try to the pc just pings at me and refuses to type. No other office programme is doing this. If I open an old document, or save a new document before typing, close it then open it I can type into it.

I have Win 8 and have only installed updates from windows and new video drivers since the problem began.

I have deleted the normal template and let it recreate one on opening, but the problem still exists.

Any suggestions?

Stephen.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2013-10-02T15:46:27+00:00

I have solved the problem, but forgot to come on here and say how!

After playing about with the various options in Word I finally tried turning off the start screen that popped up when I started Word.

Not sure why, but now that it's turned off and a blank document opens straight away I can now type into a blank document again.

Stephen.

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-02-26T23:07:23+00:00

    It's what you will see when you start Word, if under File>Options>General, you have a check mark in the box for "Show the Start screen when this application starts".

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