office 365 Word won't let me type into a new document

Anonymous
2013-08-10T09:07:03+00:00

I've had Office 365 for a while now and all was good.

However for the last four weeks, or so, I have not been able to type into a new Word document. If I try to the pc just pings at me and refuses to type. No other office programme is doing this. If I open an old document, or save a new document before typing, close it then open it I can type into it.

I have Win 8 and have only installed updates from windows and new video drivers since the problem began.

I have deleted the normal template and let it recreate one on opening, but the problem still exists.

Any suggestions?

Stephen.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-10-02T15:46:27+00:00

I have solved the problem, but forgot to come on here and say how!

After playing about with the various options in Word I finally tried turning off the start screen that popped up when I started Word.

Not sure why, but now that it's turned off and a blank document opens straight away I can now type into a blank document again.

Stephen.

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

54 additional answers

Sort by: Most helpful
  1. Anonymous
    2017-11-22T18:01:59+00:00

    I can't type to my Microsoft word

    Was this answer helpful?

    0 comments No comments
  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-11-21T00:30:45+00:00

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-11-20T20:18:27+00:00

    I purchased (renewed) Microsoft Office (Home) for Windows 10 on May 17, 2017 for 5 computers. However my daughter is unable to get into Word on her notebook. The keys on her notebook seem to be frozen when she tries to type (nothing appears on the screen). Pease help!!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-11-20T20:11:40+00:00

    I purchased (renewed) Microsoft Office 365 (home) for 5 computers in May 17, 2017. My daughter is unable to use word at this time and it seems all of her keys on her notebook have frozen and are unusable. What is the problem?

    Was this answer helpful?

    0 comments No comments