Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

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  1. Anonymous
    2013-06-04T19:27:37+00:00

    ERROR CODE 0x40

    Correlation ID: {97449D3D-7C7F-40B9-9E08-4CC317F1495C}

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  2. Anonymous
    2013-06-04T19:24:00+00:00

    I'm having the same problem (month to month subscription with office 365) says my subscription had expired.

    When in fact it had not;

    I added a 2nd license  did not help

    Cannot access  my account

    I uninstalled office 365 and am re-installing

    still cannot access my account

    I'm not attempting to reset password

    not pretty, can't work

    ERROR CODE 0x40

    Correlation ID: {97449D3D-7C7F-40B9-9E08-4CC317F1495C}

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  3. Anonymous
    2013-06-04T19:09:27+00:00

    Same problem - it just says "Something went wrong" "Sorry we ran into a problem" and then directs me to this webpage for help.  This is with Windows 8.  What should I do?

     

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  4. Anonymous
    2013-06-04T18:41:33+00:00

    i too have paid for the update but keep getting an error message that wont let it install. what should i do next?

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