Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

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  1. Anonymous
    2013-06-04T06:51:51+00:00

    Uninstalled the old version. It should be working.

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  2. Anonymous
    2013-06-04T02:51:10+00:00

    doing same to me for the free trial offer!!!  Glad I didn't buy it!!

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  3. Anonymous
    2013-06-04T02:15:34+00:00

    Same problem with Windows 7.  I had installed the 2013 software and was attempting to install Visio.  ALSO, after exiting Excel 2013 and then reopening the program, it couldn't find it, e.g. nothing started.  The same thing happened on Word 2013.  I restarted my PC and nothing works again.  TMF

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  4. Anonymous
    2013-06-03T23:27:12+00:00

    go to the problem installing office 13 or 365 and click on the fix button or just go and remove the program in you add and remove programs . then reload it. mine did it and is working fine

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